Refund & Returns Policy

30-Day Money-Back Guarantee

We stand behind every pair of KRONVEIL lenses. If you're not completely satisfied within 30 days of delivery, we'll refund your purchase — no questions asked.

How to Return

Email support@kronveil.com with your order number to start a return. We'll reply with prepaid return instructions within one business day.

Refund Timing

Refunds are issued to your original payment method within 5–7 business days after we receive the returned item.

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 7 days with a photo and we'll send a free replacement immediately.

Exchanges

We offer free exchanges within the 30-day window. Just email us and we'll arrange it.